Shipping Policy

1. Introduction
Welcome to Taty Chic (“we,” “our,” or “us”). This Shipping Policy outlines how we fulfill orders placed through our website www.tatychic.com, including the shipping methods, processing times, delivery estimates, and fees. By placing an order with us, you agree to the terms set forth in this policy.

2. Order Processing

• Processing Time: Orders are typically processed within 1-3 business days after placement. Orders received on weekends or holidays will be processed on the next business day.
• Order Confirmation: You will receive an email confirmation once your order is placed and another notification once it has shipped.

3. Global Warehouse Network and Delivery
Taty Chic operates warehouses in multiple regions worldwide, including the United States, Europe, and Asia, to ensure faster and more efficient deliveries:

• Nearest Warehouse Delivery: For faster delivery, your order will be shipped from the warehouse closest to your delivery address.
• Fallback to China Warehouse: If the desired product is not available at the nearest warehouse, it will be shipped from our warehouse in China.

4. Shipping Methods and Delivery Times
Based on the warehouse of origin, delivery times are as follows:

• From the Nearest Warehouse: Estimated delivery within 3-7 business days.
• From the General (China) Warehouse: Estimated delivery within 7-15 business days.

Please note that these delivery times are estimates and may be affected by external factors such as carrier delays or unexpected events.

5. Shipping Fees

• Domestic and International Shipping: Shipping fees are calculated based on the selected shipping method, the weight of the order, and the destination. Applicable fees will be displayed at checkout.
• Promotions: We may offer free shipping promotions from time to time, which will be clearly indicated on our website and at checkout.

6. Shipping Address
Please ensure that the shipping address provided during checkout is complete and accurate. Taty Chic is not responsible for delays or misdeliveries resulting from incorrect or incomplete address information.

7. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to the carrier’s website. You can use this information to track your delivery status.

8. Damaged or Lost Shipments

• Damaged Items: If your order arrives damaged, please contact us immediately at support@tatychic.com with your order number and a description of the issue.
• Lost Shipments: If your shipment is lost, please contact us so we can initiate an investigation with the carrier and arrange for a replacement or refund as needed.

9. Changes to Your Order
If you need to change or cancel your order, please contact us as soon as possible at support@tatychic.com. Once an order has been processed and shipped, changes or cancellations may not be possible.

10. Contact Information
For any questions or concerns regarding our Shipping Policy, please contact us at:

• Customer Support: support@tatychic.com
• Mailing Address: Taty Chic, 3224 West Metairie Ave N, Metairie, Louisiana, 70001, United States

11. Policy Updates
Taty Chic reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.